Microsoft 365 engineering
Copilot Studio and AI Agents
Design grounded agents with controlled knowledge, useful actions and measurable evaluation.
- Grounded knowledge
- Controlled actions
- Measured evaluation
Business challenges we solve
An agent demo needs identity, knowledge governance, action controls and evaluation before it can support production work.
Who this helps
Microsoft 365 and business teams with a defined support or productivity use case and accountable knowledge owners.
Technical capabilities
- Copilot Studio topics, knowledge and actions
- Authentication and user access design
- Power Automate and approved API integration
- Evaluation, escalation and environment strategy
Typical deliverables
- Scoped agent and conversation design
- Knowledge and action access decisions
- Evaluation scenarios and documented limitations
- Publishing, monitoring and handover plan
Project prerequisites
- Named use case and knowledge owners
- Approved sources and test questions
- Licensing, identity and environment review
Delivery methodology
- Discovery and requirement review
- Architecture and scope agreement
- Iterative implementation and review
- Acceptance testing, deployment and handover
Engagement options
Start with a scoped technical review, a defined implementation project, or delivery support for your team. Agree scope, milestones, acceptance criteria and commercial terms before implementation.
Remote collaboration for organizations in the United States, United Kingdom, Canada and Australia. Working-hour overlap and delivery responsibilities are agreed per engagement.
Scope boundaries
Generative answers require evaluation and can be incorrect. Licensing, consumption, external services and ongoing operation are agreed separately. No autonomous access to production systems is assumed.
Inspect the implementation approach
Technical guides and illustrative samples demonstrate the approach and output structure. They are not customer testimonials or proof of a completed client engagement.
Discuss your requirements
A discovery conversation identifies the next step. Paid assessment and implementation scope are agreed separately.